All Systems Operational
Replibit ? Operational
Replibit Cloud Replication   ? Operational
Replibit Cloud Vault Availability   ? Operational
Replibit Cloud GMP Availability   ? Operational
Cloudfinder ? Operational
Cloudfinder Backup   ? Operational
Cloudfinder Management Portal   ? Operational
Cloudfinder Search   ? Operational
Cloudfinder Restore previous Backup   ? Operational
Anchor (United States) ? Operational
Anchor Web   ? Operational
Anchor Sync   ? Operational
Anchor Email Notification   ? Operational
Anchor Collaborative Web Editing   ? Operational
Anchor Web Preview   ? Operational
Anchor Private Cloud Collaborative Web Editing   ? Operational
Anchor Private Cloud Web Preview   ? Operational
Anchor (Europe) ? Operational
Anchor Web   ? Operational
Anchor Sync   ? Operational
Anchor Email Notification   ? Operational
Anchor Collaborative Web Editing   ? Operational
Anchor Web Preview   ? Operational
Anchor Private Cloud Collaborative Web Editing   ? Operational
Anchor Private Cloud Web Preview   ? Operational
Anchor (Canada) ? Operational
Anchor Web   ? Operational
Anchor Sync   ? Operational
Anchor Email Notification   ? Operational
Anchor Collaborative Web Editing   ? Operational
Anchor Web Preview   ? Operational
Anchor Private Cloud Collaborative Web Editing   ? Operational
Anchor Private Cloud Web Preview   ? Operational
File Backup ? Operational
File Backup to eFolder Cloud using OBM   ? Operational
Backup Portal   ? Operational
BDR for Veeam   ? Operational
BDR for ShadowProtect ? Operational
BDR for ShadowProtect Next-gen Cloud Replication   ? Operational
BDR for ShadowProtect Cloud Backup (Legacy)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 16, 2018
Completed - The scheduled maintenance has been completed.
Nov 16, 02:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 01:00 MST
Scheduled - Axcient will be performing CA storage server maintenance on Friday, November 16, 2018 from 1:00 AM to 2:00 AM MST. Anchor services will be unavailable during this time.
Nov 14, 15:44 MST
Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018
Completed - The scheduled maintenance has been completed.
Nov 13, 23:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 22:30 MST
Scheduled - We will be undergoing scheduled maintenance at this time on Anchor US SaaS to update our application servers. There is no perceived downtime.
Nov 13, 13:06 MST
Nov 12, 2018
Completed - The scheduled maintenance has been completed.
Nov 12, 15:31 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 15:00 MST
Scheduled - We will be undergoing scheduled maintenance at this time on Anchor CA SaaS to update our application servers. There is no perceived downtime.
Nov 12, 12:24 MST
Completed - The scheduled maintenance has been completed.
Nov 12, 13:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 12:31 MST
Scheduled - We will be undergoing scheduled maintenance at this time on Anchor EU SaaS to update our application servers. There is no perceived downtime.
Nov 12, 12:23 MST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018
Completed - The scheduled maintenance has been completed.
Nov 7, 14:31 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 14:00 MST
Scheduled - We will be undergoing scheduled maintenance at this time on Anchor EU, CA, and US SaaS to improve the experience when editing user accounts in the web. There is no perceived downtime.
Nov 7, 12:22 MST
Resolved - Yesterday there were two separate incidents experienced on the web for US SaaS. Incident 1 was a downtime of 11 minutes and incident 2 was a downtime of 7 minutes whereas the web was not available. As you can see, they were quickly resolved manually and we are looking into improving the automated failover process. We kept this incident open throughout the next day to ensure success in our resolutions.

We apologize for any inconvenience this may have caused.
Nov 7, 09:08 MST
Monitoring - Web functionality has been restored. We are continuing our investigation and monitoring the current status. Further updates will be provided as they become available.
Nov 6, 10:10 MST
Investigating - We are currently experiencing intermittent failures to access the Anchor website. The team is currently investigating the root cause.
Nov 6, 10:04 MST
Nov 6, 2018
Resolved - All services have returned to normal.
Nov 6, 05:51 MST
Monitoring - Services have been restored and we are monitoring systems to insure uptime.
Nov 5, 16:30 MST
Investigating - We are aware of an issue impacting syncedtool.eu. We are investigating the issue.
Nov 5, 15:49 MST
Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018
Resolved - This issue has been isolated to only moving content within a WebDAV environment; all other file/folder actions are successful. As such, we have a high priority fix planned for early next week (in QA at the moment), and will be closing out this incident as it's not a wide-spread service issue.

We apologize for any inconvenience this may be causing you.
Nov 2, 12:45 MDT
Update - We continue to investigate the WebDAV issue. We will update when we have more information on a resolution.

Thanks for your patience.
Nov 1, 16:02 MDT
Investigating - Certain environments are experiencing issues with WebDAV throwing various errors performing various actions such as drag/drop, cut/paste, mapping, etc. We are investigating this issue as our top priority.
Nov 1, 10:47 MDT